General

Welcome to the 'General' section of our support centre. This section is dedicated to a broad spectrum of topics that don't necessarily fit into our more specialized categories. Think of this section as a treasure trove of information, where the unexpected can often lead to valuable discoveries.

Topics

Installing and Updating eBECAS/EDMISS — eBECAS/EDMISS is installed on your Windows device using an installer that you can download from a url provided by your administrator or by Equator IT.

System Status — Monitor the live and historical data on system availability for eBECAS / EDMISS

Subscription Status — Learn how to check the status and details of your current eBECAS/EDMISS subscription.

Communications — This category delves into the eBECAS/EDMISS communication modules. Here, users will discover the range of options available, from sending SMS and emails to creating and merging word documents. This section provides step-by-step guidance on utilizing each feature to its fullest potential, ensuring seamless communication within the platform.

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