Direct SMS App

Send SMS messages using the Direct SMS app.

This is a legacy app and not available for new customers

Direct SMS, a legacy branch of Sinch MessageMedia, is no longer accepting new registrations. Existing eBECAS/EDMISS customers with active Direct SMS accounts can continue using the service with this app. New or existing customers looking to start using SMS should use a different SMS app. See all supported apps and integrations here.

Configuration

Before using the Direct SMS app, it is necessary to set it up. This involves obtaining certain information from your Direct SMS account.

1. Create a new API Key and get the Username and Password for this key (these are not your login credentials).

2. From the Apps page in eBECAS/EDMISS:

   1. Navigate to the Direct SMS App configuration.

   2. Enter the following the details that you got from your Direct SMS account.

      1. API username

      2. API password

3. Enter the phone number that the messages will be sent from. Include the country code (+XX).

4. (Optional) Enter the International Country Code, including the + symbol, to be used as a prefix to replace a leading zero in the recipient’s mobile number.
   
   SMS providers require phone numbers in an international format, prefixed with the country code (+XX). Manually entering all numbers in this format can be time-consuming. This setting allows mobile numbers to be entered in local format, and the app will automatically replace the leading zero (if present) with the specified prefix, converting the number to the required international format. If a mobile number doesn't start with a zero, this setting is bypassed, and the number is used as-is for sending SMS.
   

5. Ensure all details are correct and click on Update to save the configuration.

Sandbox Configuration

SANDBOX SUBSCRIPTION ONLY

To prevent unintended SMS to be sent from your Sandbox environment, all user-generated SMS will be sent an mobile number of your choice. This will let you use the system without sending SMS to the actual recipients.

However, system-generated SMS will be sent to the intended recipients.

1. Go to Configuration page of the Direct SMS app.

2. Enter the mobile number for the Sandbox Recipient on the Sandbox SMS Configuration.

3. Click on Save to finish.

Test the Direct SMS App

Testing your Direct SMS App is a crucial step to ensure the app is ready to be used.

1. Navigate to Direct SMS App configuration page.

2. Click on Send Test SMS at the top right.

3. Enter the phone number to send the test SMS to and click on Send.

4. Check if the test message was successfully sent and received by the recipient.

5. If any errors occur, they will be displayed. Resolve them and try again.

Check Your Direct SMS Balance

Once your Direct SMS app is set up, you can check your account balance directly from eBECAS/EDMISS. Here's how:

1. Go to the Direct SMS App page.

2. Click on "Balance" in the top right corner.

Your available credit will be displayed.