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The SMTP App provides a straightforward and efficient way to integrate email sending capabilities into eBECAS/EDMISS NextGen using the Simple Mail Transfer Protocol (SMTP).

There is no additional cost to use this App. However, the SMTP provider might require paid credits or an active subscription to send emails through their platform.


Permissions Required
  • Utilities > Apps > View Apps

  • Utilities > Apps > Manage Apps

To effectively utilize the SMTP app, certain key details need to be configured to establish a connection with your SMTP server. Follow these steps to set up the app:

  1. Get the following details from your SMTP provider:

    • Host: The address of the SMTP server (e.g.,

    • Port: The port number used by the SMTP server (commonly 587 for TLS/STARTTLS, 465 for SSL).

    • Username: Your SMTP server username, typically the email address.

    • Password: The password associated with your SMTP server account.

  2. Enter SMTP Details in the App:

    1. Navigate to the SMTP App’s configuration page within eBECAS/EDMISS NextGen.

    2. Enter the following details.

      1. SMTP Details

      2. College Prefix OPTIONAL : If entered, the From(name) will be prefixed with this value when the sender is a user (it does not apply when the sender is the college).

      3. Sender Name and Email: These are the default details for the sender.

      4. BCC Address OPTIONAL : If entered, all the email sent will be BCC to this address.

    3. Ensure all the information is correct and click Update to save the configuration.

Sandbox Configuration


Permissions Required
  • Utilities > Apps > View Apps

  • Utilities > Apps > Manage Apps

To prevent unintended emails to be sent from your Sandbox environment, all user-generated emails will be sent an email address of your choice. This will let you use the system without sending emails to the actual recipients.

However, system-generated emails (e.g. password reset) will be sent to the intended recipients.

  1. Go to Configuration page of the SMTP app.

  2. Enter the email address for the Sandbox Recipient.

  3. Click on Save to finish.


Test SMTP App

Permissions Required
  • Utilities > Apps > View Apps

  • Utilities > Apps > Manage Apps

Testing your SMTP App is a crucial step to ensure the app is ready to be used.

  1. Navigate to the SMTP App’s configuration page.

  2. Click on Send Test Email on the top right.

  3. Enter the email address to send the test email then click on Send.

  4. Check if the test email was successfully received by the intended recipient.

  5. Consult the provider’s help section for troubleshooting tips if the test email fails.

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