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Fields

Fields (or data fields) are specific data elements within an object. They represent a single piece of information that can be captured and stored as part of a record in the database.

Every object is made up of multiple fields that collectively store all the relevant information related to that object.

Many objects allow customisations by letting you add custom fields.

View Object Fields

Permissions Required
  • Utilities > Objects Manager > View Objects

Every object in the system has different fields of different types with different properties.

To view the fields that make up a specific object:

  1. From the Utilities menu, go to Object Manager.

  2. Click on the object that you intend to view the fields for.

  3. Click Fields.

  4. The list of fields for the object selected will display.

  5. Click on a field to see the field details.

View a Field Usage

Permissions Required
  • Utilities > Objects Manager > View Objects

To view the elements that are using a field:

  1. Go to view the details for the field of interest.

  2. Click Field Usage.

  3. You can see the elements that are using this field in the table.

Field Types

The type of the field determines the data you can enter and how you can interact with the field.

The data types available depend on the object that you are creating the field for and on your subscription. Contact your system administrator for more details.

The types available in the system are:

Type

Description

Address

Allows users to enter a valid address.

Checkbox

Allows users to select a True (checked) or False (unchecked) value.

Currency

Allows users to enter a dollar or other currency amount and automatically formats the field as a currency amount.

Date

Allows users to enter a date or pick a date from a popup calendar.

Date/Time

Allows users to enter a date and time or pick a date from a popup calendar.

Email

Allows users to enter an email address, which is validated to ensure proper format.

Number

Allows users to enter any whole number. Leading zeros are removed.

Phone

Allows users to enter any phone number. Automatically formats it as a phone number.

Percent

Allows users to enter a percentage number, for example, and automatically adds the percent sign to the number.

Picklist

Allows users to select a single value from a list.

Text

Allows users to enter any combination of letters and numbers.

Text Area

Allows users to enter up to 255 characters on separate lines.

Text Area (Long)

Allows users to enter up to 65,535 characters on separate lines.

Text Area (Rich)

Allows users to enter formatted text. Up to 65,535 characters on separate lines

URL

Allows users to enter any valid website address.

Decimal

Allows users to enter any number. Leading zeros are removed.

Document File

Allows users attach a document.

Multi-Select

Allows users to select multiple items from a list.

Create a Custom Field

Permissions Required
  • Utilities > Objects Manager > View Objects

  • Utilities > Objects Manager > Edit Objects

The type and number of custom fields that you can create depend on the object and on your subscription. Contact your System Administrator for details.

  1. From the Object Manager, locate the Object that you want to create the custom field for.

  2. Click on Fields.

  3. Click on New Field.

  4. Choose the field type.
    The options available might vary depending on the object and on your subscription plan.
    See above Fields' Types.

  5. Enter the details in Details section.
    The Field name is the name that will be displayed in the list of fields and in the grids. Please note that it is not the label that will be used in a form.

  6. Enter the field's Attributes.
    Attributes can vary depends on the type of the field. The field label is the actual text displayed on the forms.

  7. Click Create.

Add a Custom Fields to a Layout

New fields will not be displayed to any users on the forms, unless they are added to a layout. See this article for details: Layouts.
However, event though a field might not be on any layout, it will still be visible on the grids. 

Update a Custom Field 

Permissions Required
  • Utilities > Objects Manager > View Objects

  • Utilities > Objects Manager > Edit Objects

  1. From the field detail page, click Edit the top right.

  2. Modify the field details and attributes.

  3. Click Update to save.

Delete a Custom Field

Permissions Required
  • Utilities > Objects Manager > View Objects

  • Utilities > Objects Manager > Edit Objects

Before deleting, a field must not be used in any layouts. You can check easily which layouts are using a field by clicking on Field Usage from the Field detail page.

Consider deactivating the field instead of deleting. Deleting a field cannot be undone and it will delete actual data entered previously using the field.

This will delete the field permanently in the system.

  1. From the field detail page, click Delete on the top right.

  2. Confirm.

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