Templates
Templates are modular blueprints used in the application to create consistent layouts for emails, SMS messages, and documents. Templates let you quickly send messages or create documents that include data from your records.
Templates created in the NextGen App can be used in eBECAS/EDMISS Classic, but not the other way around. If you are using NextGen, it is best to create and manage templates there. However, if you are exclusively using Classic, you must create and manage templates within Classic.