Cancel Enrolment

Cancelling an enrolment updates the enrolment status and prevents the student from appearing in classes or being allocated to any class.

When cancelling an enrolment, fees must be manually adjusted if needed. Receipted fees can be refunded , and any outstanding fees can be written-off.

1. Go to the enrolment of interest and click Variations > Cancel button in the header section. A pop-up window will display.

2. Specify the details for the cancellation.

   • Cancel Reason: You need to select a reason when cancelling an enrolment.
     To customise the list of available cancellation reasons, update the values on the enrolment picklist Cancel Reason.

   • Description: You can optionally enter a description to provide more context about the cancellation. This can help clarify the reason selected and support future reference or reporting.

3. Click on Submit. The enrolment will be updated to Cancelled status.