External payments are transactions made and recorded in external systems such as banks or online payment gateways. When using integrations with third-party platforms, the payment records are automatically created and updated in the system as their status changes in those systems.
Once confirmed, these transactions become available automatically for reconciliation.
Concepts and Terminology
Reconciliation Status
Indicates whether an External Payment has been reconciled with receipts in the system.
Transaction Date
The date the payment transaction was made or processed.
Settlement Date
The date the payment was settled and the funds became available to you.
Net Payment Flag
Indicates whether the payment amount excludes agent commission (net) or includes agent commission (gross). This value on the payment determines whether an amount is allocated to Agent Commission during automatic reconciliation.
Reference Object
The record the External Payment relates to, such as a student, agent, or other supported record.
Surcharge Amount
An additional charge applied to the payment, such as a card or payment processing surcharge.
Topics
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Create, Edit and Delete External Payments Learn how to create, manage, and delete External Payment records.
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External Payment Details The External Payment Details page provides an overview of all information related to an external payment record. It also shows the receipts that have been reconciled against the payment.
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Search External Payments The External Payments Search enables users to efficiently locate external payments using various search options.
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Reconcile External Payments Reconciliation is the process of matching confirmed External Payments with receipts in the system. This ensures that payments recorded through external systems, such as online payment gateways, are accurately recorded and allocated.
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Import External Payments The Import External Payments feature allows you to quickly import payment data from third-party platforms or bank feeds. It reduces manual work and helps maintain accurate records. It also supports auto-reconciliation, duplicate payment prevention, overpayments, and surcharges.